Student Services

New Students

Congratulations on your admission to a Distance Education (DE) program at UNC Charlotte! This guide is your student guide and has been developed to help prepare you for success as a distance education student. You are not required to come to campus for SOAR (undergraduates) or for the Graduate Student Orientation.

Current Students

Refer back to this guide as you proceed through your DE program. The office of Distance Education is your first line of contact to access the University and we encourage you to contact us at any time during your program. While we have planned for you and can anticipate your needs, it is your responsibility to let us know if you have a specific concern or a question that we have not answered. During each spring semester, we will ask to hear from you as we conduct our annual distance education program evaluations. These survey results contribute to our efforts to continually improve our programs.

Technical Support

• IT Service Desk
• Student Get Started – Office of OneIT
• Explorer FAQs – FAQs on All Campus Technologies
• Technical Requirements, Computer and SoftwareRecommendtions

Accessibility Policies and Services

• University Policy – Nondiscrimination on the Basis of Disability Regulation
• Office of Disability Services
• Disability Services Portal

Academic Support Services and Resources

• Testing Services
• University Center for Academic Excellence (Academic Support Services)
• Writing Resource Center
• Writing Resources
• Style Guides and Documentation
• Research Guide
• Academic and Personal Development
• Technology
• Atkins Library Research Help
• Atkins Library Laptop Lending
• Multicultural Resource Center
• Office of Academic Diversity and Inclusion (OADI)

Student Services and Resources

• Academic Advising
• Course Catalog
• Registration
• Banner Self Service
• Financial Aid
• Veteran Services
• Student Life
• Counseling and Psychological Services
• University Career Center
• Student Organizations
• Multicultural Academic Services
• Academic and Personal Development
• Student Portal

Technology Accessibility and Privacy

• Technology Vendor Accessibility Statements: Accessibility statements for technologies required in the course including the Canvas learning management system are available
• Technology Privacy Statements: Privacy statements from the technologies required in the course including the Canvas learning management system and information on how to protect students’ data and privacy are available